Privacy Policy

Privacy Policy
Effective Date: 1 July 2025

Welcome to EchoLuxeJewel.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Business Owner
Arbaj israil Shekh
Owner, EchoLuxeJewel.com

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party gateways)

b. Technical Information

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the website

  • Referral source

c. Communication Information

  • Messages or inquiries you send to us via email, contact forms, or WhatsApp

3. How We Use Your Information

We may use the collected information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, inquiries, or customer service

  • Send promotional emails (only if you opt-in)

  • Improve our website’s performance, design, and user experience

  • Prevent fraud and secure our platform

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers such as:

  • Payment gateways (e.g., PhonePe)

  • Logistics and delivery partners (e.g., DTDC)

We may also share information with legal authorities when required by law or to protect our rights.
All third-party partners are contractually obligated to protect your data and use it only for necessary services.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Track website performance and visitor behavior

  • Store preferences and cart information

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access or correct your personal data

  • Withdraw consent to marketing communications

  • Request data deletion (where applicable)

To exercise these rights, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or requests regarding your privacy, feel free to contact us:

Email: help.ecoluxejewel@gmail.com
Phone: +91 7020234470
Postal Address:
86,87 Bhandara Road,
Pardi, Nagpur, Maharashtra, 440035, India

10. Governing Law

This Privacy Policy is governed by the laws of India. By using our website, you consent to this policy and the collection and use of information as described.