Below FAQ are some common concerns of our clients before purchasing from our brand.
If you have other questions, please just send it to help.ecoluxejewel@gmail.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
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Once your order has been dispatched, you will receive a tracking number along with a link to track the status of your shipment. You can also track your order by logging into your account on our website.
At EchoLuxeJewel, we use only the highest quality materials, including sterling silver, gold-plated finishes, and semi-precious stones. We ensure that every piece is crafted to last and provide a timeless look.
To keep your jewellery looking its best, avoid contact with perfumes, lotions, or harsh chemicals. Store your jewelry in a dry place and clean it gently with a soft cloth.
We’re committed to making ethical and sustainable choices in our designs. Our pieces are crafted with longevity in mind, and we continue to explore eco-friendly practices in our production process.
Only one discount code can be applied per order. If you have a special offer, we recommend using the code that offers the highest discount for your purchase.
We accept a variety of payment methods, including credit and debit cards, UPI, net banking, and more. All transactions are secure and encrypted for your protection.